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ILIA Customer Support

Find answers to the most frequently asked questions related to orders, shipping, product details, ingredient benefits or our auto-replenishment program.

ILIA Beauty Help Center

Orders

If you need to return an ILIA Beauty order or exchange an ILIA Beauty product, check out our frequently asked questions below. Can't find the answer here? Contact us here.

Returns and Exchanges

Have questions about editing or canceling your order? Track the status of your ILIA Beauty order through your confirmation email.

Shipping and Delivery

Have questions about ILIA Beauty's subscription services? We've got all the answers you need in order to make sure you always have the products you need, when you need it, with Auto-Replenish.

My Subscription

Transparency is important when it comes to makeup and skincare, which is why ILIA Beauty provides all the product and ingredient information you need when selecting the perfect products for your skin.

Ingredients and Products

ILIA Beauty puts focus towards clean beauty without compromise. Learn more about our company and explore our range of clean, sustainable beauty products. Embrace a new standard of conscious beauty with ILIA.